Payment Plan Policy
Most payment plans have installment invoices that are emailed to the customer at an agreed upon occurrence, and an agreed upon number of installment payments. At any point, if any installment payment is not completed within seven (7) days of any particular installment payment, customer's order lead time will be extended by a minimum of one (1) week.
All installment payments for payment plan must be completed prior to order being scheduled for shipment, unless stated otherwise by our team in an invoice or quote. Our team agrees to hold customer's order for no longer than fourteen (14) days from final installment payment date, and/or expected ship date. If customer does not complete final payment within fourteen (14) days once order is ready for shipment, our team will begin charging a $100 per day storage fee to the order. Our team must charge for storage due to the space constraints, and excess time provided to the customer within the fourteen (14) day waiting period.
If customer is unable to pay the invoice within the fourteen (14) day waiting period, please reach out to our team and our team will work with you to avoid the storage fee. If there is no communication by the customer, the storage fee will begin on the fifteenth (15th) day after the expected ship date.
Payments on payment plans are non-refundable. This means our team will not refund any payments if an order is unable to be completely paid. By making your first payment, you have acknowledged that you fully understand and agree to these terms.
Example: Customer received final payment invoice on January 01, 2024 and was made aware by our team that their order will be ready to ship on January 10, 2024. If our team has not received a payment by January 24, 2024 ; we will begin charging a $100 per day storage fee beginning January 25, 2024. This charge will be updated daily onto customer's invoice. If customer pays on January 29, 2024, there will be an additional charge of $400 for the four (4) days past our fourteen (14) day waiting period.
Additional Information
Please read our Terms of Service for further information pertaining to your orders and usage of our website. Raw Motive Works LLC reserves the right to change our policies and prices at any point on our site without notice. As a user and customer, you are agreeing to these terms by using our site and purchasing from our company. The most up-to-date information and policies will take precedence. (Meaning, the policy in place at the time of your dispute, claim, or issue will be the governing policy used to handle your dispute, claim, or issue.) Any dispute that arose before the changes to such Terms and/or policies will be governed by the Terms and/or policies in place when the dispute arose.
In the event that any provision of these policies are determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these policies, such determination shall not affect the validity and enforceability of any other remaining provisions.
Please review all of our policies, including but not limited to our Refund Policy, Privacy Policy, Shipping Policy, and Terms of Service Policy.
Effective Date: December 11, 2024